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Provider guides

Plain-English guides to policies and compliance for Support at Home and aged care providers. Information only, not legal advice.

• The policies Support at Home providers need

  A plain-English list of the governance, HR and operational policies a Support at Home / aged care provider is expected to have under the Aged Care Act 2024 and the strengthened Quality Standards.

• What the new Aged Care Act means for small providers

  A plain-English summary of what changed when the Aged Care Act 2024 commenced and Support at Home replaced Home Care Packages, and what it means for small providers.

See the policy packs Free policy checklist